Context: This job is in the training division of KTS Training (2002) Ltd providing a range of training, development and motivational activities to young people aged 16-18 who are disaffected and or/disadvantaged. It is currently based at our offices in Kingswood ,but will involve working at other locations in the South Gloucestershire and East Bristol areas, namely our 2 other centres in Yate and Southmead.
Reporting to: Foundation Learning Manager Responsibility for training/development: Training Director
Job Summary:
To engage with young people aged 16-18 who are currently not in education, employment or training. To liase with referral agencies and engage potential learners in their “own environment”.To complete all necessary induction paperwork and records. The objective is to provide a quality service and ensure that learners achieve their goals. For the customer to see KTS staff as helpful, efficient and a catalyst to fulfilling their potential.
Job Content:
The majority of time will be spent on outreach work In the Southmead, Yate and Kingswood area, engaging young people who are not currently involved in training, education or employment. This may involve evening and weekend work as required. Inducting the young person into the programme including completing all paperwork. To liase and build a good rapport with appropriate referral agencies in the different locations, as well as engaging potential learners in more comfortable settings such as youth clubs. Working closely with support agencies, Connexions etc to enable the learner to deal with any personal and social barriers to progression they might have. Working to set targets for learners on programme across 3 sites and reporting to the Foundation Learning Manager. Maintain paperwork to agreed standards to meet terms of YPLA/ESF contracts. Maintain company procedures and policies at all times. Ensure quality of provision is maintained. Other duties, commensurate with the post may be required from time to time to ensure the successful operation of the company.
Performance Standards:
Maintenance of standards set by KTS and by the Young People's Learning Agency (YPLA) and European Social Fund (ESF). All aspects of administration must be completed accurately and on time, in particular: -Interview paperwork -Records of referrals Representing the company in a professional manner
Knowledge and Experience:
Experience of dealing with challenging young people age 16+ preferably in ‘outreach’ or engagement context ICT literate Able to maintain quality paperwork Knowledge/understanding of support and referral agencies including Connexions Car owner driver essential
Personal Qualities: Able to motivate and inspire a challenging group of young people and also able to deal with associated disciplinary issues Coaching and mentoring skills Negotiation/mediation skills Non – judgemental Flexible Able to organise own work Able to work under pressure and with minimum supervision Sense of humour
To apply for this position please send your CV and covering letter to: Liz Barker KTS Training (2002) Ltd Kings Gate House Church Road Kingswood Bristol BS15 4AU
Or email you CV and covering letter to: liz.barker@ktsgroup.co.uk |